Privacy Policy
This Privacy Policy explains how Legzo Casino handles information connected with your account, casino activity and use of the website. It also explains your privacy choices and how to contact us about access, correction or deletion requests.
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About this Privacy Policy
Legzo Casino respects the privacy of players in Australia and aims to handle personal information in a clear, careful and responsible way. This policy describes the types of information that may be collected when you visit the website, create or use an account, contact support, make transactions or take part in casino activities.
Page contents
The information we handle depends on how you use the website and the services available to you. Some information is provided directly by you, such as account details or messages sent to support. Other information may be created when you use the website, including transaction records, device information and technical logs.
By using the website, you acknowledge that information may be handled for the purposes described in this policy. Where consent is needed for a particular use, you may be given a choice before that use takes place. You can also change certain choices later, including your preferences for marketing communications.
This policy should be read together with the website terms, responsible gaming information and any notices shown during account registration or while using specific features. Those documents may provide additional information about how the service operates.
Information we may collect
A casino website typically needs different types of information to provide an account, process activity and meet its responsibilities. The information handled by Legzo Casino may include the following categories:
- Account details, such as your name, date of birth, contact information, login details and other information supplied when you register or update your account.
- Verification information, including documents or details used to confirm your identity, age, account ownership or eligibility to use the service.
- Payment and transaction records, such as deposits, withdrawals, payment method details, transaction amounts, transaction dates and related account activity. Payment information may also be handled by payment service providers involved in a transaction.
- Gaming and account activity, including logins, games or features used, preferences, account status, support requests and communications with us.
- Device and technical information, such as an internet protocol address, browser type, operating system, device identifiers, language settings, approximate location information and website activity.
- Cookie and similar technology information, including information about sessions, preferences, security settings and interactions with the website.
- Information provided voluntarily in communications, feedback, complaints, surveys or requests for assistance.
Please provide information that is accurate and keep your account details up to date. If information is incomplete, inaccurate or cannot be verified, some account functions may be delayed, restricted or unavailable. You should not provide another person's personal information unless you are authorised to do so.
Verification documents and payment information should only be submitted through the account or support channels made available for that purpose. We do not ask players to publish sensitive information in public areas of the website.
How information is used
Information is used only for appropriate purposes connected with operating the website, providing services and managing the relationship with players. These purposes may include:
- Creating, maintaining and administering your account.
- Providing casino services, recording activity and applying relevant account settings.
- Processing deposits, withdrawals and other transactions, and keeping accurate financial records.
- Confirming identity, age and account ownership, and completing verification checks.
- Detecting and preventing fraud, money laundering, unauthorised access, payment misuse, collusion and other improper or unlawful activity.
- Providing customer support, responding to questions and resolving complaints or technical issues.
- Communicating with you about your account, service updates, security matters and changes to important information.
- Sending marketing communications where permitted and where you have not withdrawn your relevant consent or preference.
- Improving website performance, user experience, security and the reliability of available features.
- Meeting applicable legal, regulatory, tax, accounting, responsible gaming and other compliance obligations.
Information may be accessed by authorised personnel and service providers who help operate the website or provide related services. Depending on the service involved, this may include payment providers, identity and verification providers, technology and hosting providers, security services, customer support tools, professional advisers and providers that help deliver communications.
When information is shared with a service provider, the sharing is intended to support a defined business or operational purpose. Service providers may be required to protect information, use it only as instructed or permitted, and apply appropriate security measures. Information may also be disclosed where necessary to protect players, the website, the public or legal rights, or where disclosure is required or permitted by law.
We do not treat your personal information as something to sell to unrelated parties for their own purposes. Marketing messages from Legzo Casino can be managed using the available unsubscribe option or by contacting us through the privacy request process described below.
Cookies, security and retention
Cookies and similar technologies
The website may use cookies and similar technologies to keep sessions active, remember preferences, support security, understand website performance and improve the user experience. Some cookies are necessary for core website functions, while others may help with analytics, preferences or communications.
You can manage or restrict cookies through your browser settings. If you block or remove certain cookies, parts of the website may not work as intended, and preferences may need to be selected again. Browser settings differ, so check the help information for the browser or device you use.
Security measures
Reasonable technical, administrative and organisational measures are used to help protect information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, account security processes, monitoring, verification checks and safeguards applied by relevant service providers.
No online service can guarantee that information will always be completely secure. You are responsible for keeping your login details confidential, using a suitable password and notifying support if you suspect unauthorised access or unusual activity. Avoid sending account or payment information through unsecured public channels.
Keeping information
Information is kept only for as long as it is reasonably needed for the purposes described in this policy, unless a longer period is required or permitted. The appropriate period may depend on the type of information, the reason it was collected, account activity, dispute handling, security needs and applicable legal obligations.
Some account, verification, payment and transaction records must be kept for a period required by law even after an account is closed. This means that closing an account or requesting deletion will not always result in the immediate removal of every record. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.
Your privacy rights and requests
Depending on the circumstances and applicable requirements, you may have rights in relation to personal information held about you. You can ask us to provide access to your information, correct information that is inaccurate or incomplete, delete information that no longer needs to be kept, or explain how your information is being used.
You can also withdraw consent to marketing communications at any time. Use an unsubscribe option included in a marketing message where available, update your communication preferences through the account, or contact us directly. Withdrawing marketing consent does not usually affect necessary service messages, including security notifications, account notices, transaction updates or information required to provide the service.
How to make a request
To exercise your data rights, contact support@legzocasino.wtf and explain what you are requesting. You may ask for access, correction, deletion or withdrawal of consent to marketing. Including the email or account details connected with your request can help us locate the correct information, but do not send unnecessary passwords, payment card numbers or other sensitive details.
For security, we may need to confirm your identity before completing a request. We may also ask for clarification where a request is broad or unclear. Requests are considered in accordance with applicable requirements and reasonable security procedures.
A request may be limited or declined where information must be retained for legal, security, fraud prevention, dispute resolution or other legitimate reasons. If information cannot be deleted, we will aim to explain the relevant reason in general terms. If a correction is requested, we may retain the earlier record where it is necessary for an audit trail or other lawful purpose.
If you believe information we hold about you is incorrect, please tell us which information needs attention and, where appropriate, provide the correct details. If you have a concern about how your information has been handled, contacting support@legzocasino.wtf gives us an opportunity to review and respond to the issue.
Changes to this policy
This Privacy Policy may be updated when the website, services, information practices or applicable requirements change. The current version will be made available on the website. You should review this page from time to time so you remain familiar with how information may be handled. Where a change is important, additional notice may be provided through the website or your account.
